Policy Documents

Our Key Policies

You should be provided with all key documentation and information but if at any stage you would like further copies, do let us know.  We have also listed the key policies below for your reference.  If you have any questions on our policies or if there is anything that is not available in the list below, please contact us.  

Your Data

We care for your personal data and only ask for information we may need as part of the process.  How we use it and your rights are set out in this document, How we use your data at Brilliant Loans.  Our cookie policy is also available here.

Our Services

Whilst we set out who we are and how we can help you on this website, this document gives you the specifics in writing for your retention.  

Complaints

We don’t expect anything to go wrong and always seek service excellence but if you ever feel your experience was not up to standards then do let us know. Our complaints process is available here.